CRM Platform for Retail Industry

Using the Salesforce Consumer Goods Cloud, Sota Solutions created a retail store management system that assists the sales team in prioritizing, scheduling store visits and gathering survey results.

PLATFORMS
Salesforce Consumer Goods Cloud
Result
DEVELOPMENT MODEL
Confidential
TECHNOLOGIES
HMTL/CSS LWC Aura
TEAM SIZE
Confidential
CUSTOMER
Confidential

Clients

Sota Solutions world-class IT developers had the chance to partner with a Korean client in the Retail Industry. They are managers of one of the largest beverage companies in Korea.

Challenge

Our client was looking for a Trusted Technical Partner, who can accompany them to develop a retail store management system. That’s a reason why they reached Sota Solutions – a Salesforce Registered Consulting Partner.

Solutions

Gaining understanding of clients’ needs, we helped them leverage Salesforce Consumer Goods Cloud.

Features

  • This CRM platform assists Sales team to prioritize and schedule store visits, streamline repetitive tasks, from planogram compliance to surveys.
  • Moreover, business can easily access all the information in their mobile app thanks to the centralized database on the cloud.
  • Collect survey results to resolve customer feedback.