Challenges
Challenges in pharmacy chain management
Complex Inventory
High-frequency stock movement and expiry dates lead to stockouts, waste, and loss.
Regulatory Compliance
Increasing pressure from complex pharmaceutical reporting and price control requirements.
Fragmented Customer Data
Lack of analytical tools hinders personalization and customer retention.
Outdated Technology
Legacy systems pose risks to data security and operational efficiency.
Chain Management
Lack of real-time visibility into sales and performance across multiple branches.
Key features of ERP for pharmacy
Comprehensive management of all aspects of a pharmacy chain on a single platform.
POS Management
Supports unit-dose dispensing, combo kits, and automated e-invoicing.
Shipping Carrier Integration
API connectivity with carriers for real-time order tracking and fulfillment.
Purchasing & Sales
Management
Automates ordering, stock replenishment, & purchasing strategies.
CRM
Manages customers and automates campaigns.
Prescription & Pharmaceutical Database Integration
Synchronizes with e-prescriptions and ensures full regulatory compliance
Inventory Management
Manages stock by batch/expiry date and unit (pill/blister/box) per GPP standards.
Accounting
Automated revenue/expense tracking, debt management, and instant financial reporting.
Reporting
Visually analyzes revenue, profit, and operational performance through detailed charts.
POS Management
Flexible Dispensing: Supports unit-dose dispensing (fractional quantities) and and preset combokits for precise pricing.
Batch & Expiry Tracking: Automatically tracks details for each batch and provides early alerts for products nearing expiry to optimize stock rotation.
GPP-Compliant Inventory: Full traceability of inbound/outbound movements, integrated with barcode scanning for GPP compliance.
Real-Time Analytics: Synchronizes inventory data instantly via mobile devices, providing detailed stock reports and optimal restocking forecasts.
E-Invoicing: Seamless MISA connectivity for automated invoice generation and retrieval at the point of sale.
National Prescription & Drug Administration Database Connection
National E-Prescription Sync: Real-time processing of e-prescriptions, ensuring transaction transparency and regulatory compliance.
Smart Monitoring & Alerts: Automatically verify drug legality (expiry, licensing) and instantly alert for over-the-limit sales, prescription errors, or duplications.
Regulatory Compliance: Streamlines enforcement of pharmaceutical regulations and prescription-only medication policies.
Shipping Carrier Integration
Multi-Carrier Management: Configure and manage information for leading shipping providers such as Viettel Post, GHN, VNPost, and GrabExpress within a single system.
Automated Shipping Labels: Automatically generate shipping orders from sales orders, calculate delivery fees based on dimensions/weight, and synchronize tracking numbers instantly.
Real-time Tracking: Continuously update order status (received, in-transit, delivered/failed) directly within the ERP.
Đối soát chi phí chính xác: Manage and reconcile shipping fees from partners, supporting rapid payment processes.
Inventory Management
Batch & Expiry Tracking: Monitor specific batch details and automate proactive alerts for products nearing their expiration date.
Unit of Measure & GPP: Manage multi-level units of measure (pill, blister, box, etc.) with precise conversion ratios, strictly adhering to GPP standards.
Digital Inbound/Outbound & Barcoding: Integrate barcode scanning and mobile devices to ensure accuracy in goods receipt, shipment, and physical inventory counting.
Reporting & Forecasting: Generate detailed inventory reports and utilize predictive analytics to optimize replenishment requirements.
Purchase Management
Smart Procurement: Automated planning and stock replenishment based on real-time demand, seamlessly integrated with inventory and vendor management.
Cost Optimization: Accurate invoice tracking and detailed reporting to optimize procurement strategies and minimize operational costs.
Sales Management
Rapid Sales Processing: Supports barcode scanning, multiple payment methods, and real-time inventory updates.
Analytics & Optimization: Provides detailed sales reports to help businesses identify trends and optimize sales strategies.
Accounting Management
Automated Income & Expense Synchronization: Real-time recording of all sales, procurement, and inventory transactions to ensure financial data consistency.
Accurate Financial Reporting: Automatically generates balance sheets, income statements, and cash flow reports with precision and speed.
Smart Accounts Receivable/Payable Control: Detailed tracking of customer and vendor balances with automated payment reminders upon due dates.
Customer Relationship Management (CRM)
Manage & Segmentation: Comprehensive storage of customer data with advanced segmentation based on preferences or transaction value.
Pipeline: Rigorous tracking of sales opportunities throughout the entire lifecycle, from lead acquisition to order conversion.
Automated Engagement: Automated Email/SMS campaigns to broadcast promotions and maintain consistent customer interactions.
Task & Appointment: Automated workflow scheduling with proactive reminders for staff to conduct periodic customer care activities.
Reporting
Financial & Business Analysis: Tracks revenue, profit, cash flow, and balance sheets to provide a holistic view of financial health.
Operational Management: Offers comprehensive reports on inventory (stock levels, expiry), vendor performance, and procurement history to optimize supply chain efficiency.
Performance Measurement: Evaluates staff productivity, monitors order statuses, and segments loyal customers to enhance service quality.
Customization & Data Export: Enables personalized reporting with intuitive visualizations and supports rapid exports in multiple formats (PDF, Excel, CSV).
Flexible customization as required
Flexible customization to meet specific requirements and optimize your unique operational processes.
Integrating prescription lookup
Rapidly query e-prescription information to ensure accurate dispensing.
Robust API Connectivity
Seamlessly integrate and synchronize data with third-party systems.
E-Commerce Integration
Centralized order management across platforms (e.g., Shopee, Zalo OA) within a single system.
Why Choose Us?
Extensive professional experience, industry-optimized design.
Experienced
in IT industry
20+ years of IT experience delivering reliable consulting and implementation services.
Innovative
Technology Stack
Automate processes, reduce manual work, save time, and cut operational costs.
Expert Training
& 24/7 Support
Dedicated experts ensure smooth onboarding, stable operation, and optimal performance.
Tailored
Solutions
Custom-built solutions designed to fit your workflow and solve real business challenges.
Extended Integration Capabilities
Unlimited connectivity to optimize every operational touchpoint.
Project Management
Effectively plan, track progress, and allocate resources for all your projects.
HR Management
Automates recruitment, time & attendance, payroll, and employee records management.
Email Marketing
Create, personalize, and automate email marketing campaigns to effectively reach and engage your customers.
Empower Your Pharmacy Chain with Sota Solutions
Accompanying businesses on their journey toward digital transformation and sustainable development.
2nd Floor, CIC Building, No. 2 Nguyen Thi Due, Yen Hoa Ward, Cau Giay District, Hanoi City, Vietnam
contact@sota-solutions.com
024 6295 4643